Specialist Software
Service Company
Invera is a highly specialized software company with a commitment to service
our customer base in a unique and specific industry. In the vast majority
of cases, customers do not have to train the Invera staff on their requirements
and problems thereby obtaining the highest level of service in the minimum
time.
Experienced and Qualified Personnel
Invera attracts and retains highly trained and qualified personnel for
the development of our products. Staff members are trained with a Metals
Industry priority and obtain extensive experience in the unique problems
encountered in computerizing metal operations. This expertise enables
prompt and efficient systems analysis, design and development of systems
for the problems faced by the industry.
Metal Industry Exposure and Expertise
The Invera team works closely with a large range of metal industry companies
and has a dominant position in systems for metal distribution in North
America. This vast industry-specific experience allows unique and cost
effective solutions to be developed for our customers. With in-house
systems departments, attracting staff with this level of experience
is difficult and this is compounded by the fact that the in-house staff
generally have only little exposure to other companies in the same industry
limiting the scope of their knowledge and experience.
Industry Best Practices
The industry is highly complex as metal products are not simple product
numbers. Products such as coils, structurals, beams, bars, tubing and
wire mesh require different inventory access methods and stocking controls.
This myriad of products, their representation and control tied together
with the flexibility of warehouse operations and outside processing
demand specialized industry systems functionality. Invera has over 20
years experience in this specific area of systems and the business practices
of the industry are embedded in the products and related procedures.
Minimize Implementation Risk
The implementation process for advanced, real-time systems has been
performed over 1,000 times in the last 20 years. The entire implementation
process is proven and structured, thereby virtually eliminating any
of the associated risks.
Minimize Implementation Time
All the product development caters to the Metals Industry providing
a unique set of benefits to our customers as new releases are generally
easy to implement and immediately beneficial with a minimum disruption
to business operations. This translates into decreased overall technology
upgrade costs for our customers.
Minimize Systems Development Time
The vast experience of the Invera staff members coupled with their over
20-year exposure to the Metals Industry ensures that systems development
time is minimized. This expertise further benefits customers requiring
product modifications and/or specialized integration requirements as
Invera can complete these development requests in minimum time.
Minimize Product Development Risk
Customers obtain the benefit of new Metals Industry products with virtually
no investment risk as our customers can purchase the licenses of these
products generally after a comprehensive review. It is a “try
and buy” philosophy that again eliminates the risk of product
development.
Minimize Training Costs
With the Invera CSC, our customers drastically reduce the cost of training
in-house systems staff. Invera is required to make this investment in
training but the cost of this training is factored into our monthly
support services fees and is justified over our large customer base.
The training covers a range of subjects and technology:
- Metal manufacturing, processing and distribution industries
- Computer equipment and technology including the IBM RS/6000, routers,
network equipment, LAN and WAN equipment, imaging equipment, memory,
disk and related peripherals etc.
- Internet software and technology
- Financial accounting and related procedures
- Systems and business procedures for Invera products
- IBM Informix, Oracle, report writers, end-user reporting tools,
compilers, Microsoft PC tools and other related third-party software
tools and systems
