Cnet (Customer Network) is an innovative, interactive Web-based customer service portal that allows our customers to interact with Invera using either Internet Explorer or Netscape versions 4.7 or higher. Through this one Internet link, our customers can place and review the status of their Invera support calls, correspond with other Invera customers regarding common topics of interest, and on-line query our knowledge base for solutions to issues related to Invera product operations.